SRINAGAR: Chief Secretary, Dr Arun Kumar Mehta, today launched five services developed by the National Informatics Centre (NIC) for the migrants registered with the Department of Disaster Management, Relief Rehabilitation & Reconstruction (DMRRR) and retiring government employees, seeking ‘No Demand Certificate (NDC)’ from the Estates Department.
The meeting was attended by Commissioner Secretary, IT and Information Department; Secretary, GAD; Secretary, DMRRR; Directors of Estates Kashmir/Jammu; Scientists from NIC, and many other concerned officers.
Some of the officers participated in the meeting through video conferencing.
Dr Mehta stressed upon the officers to bring quality and promptness in the availability and delivery of all of the services. He enjoined upon them that any undue delay would be unacceptable. He remarked that the main objective for offering various services in online mode to the public is their easy accessibility, timely delivery, and transparency.
He maintained that when most of the services are provided online to the public, the need is to integrate them with the auto-appeal system so that the same are provided within the period envisaged in the Public Services Guarantee Act. He observed that the integration of relevant services with the auto-appeal facility would be a game changer in the real sense and bring about utmost responsibility and accountability among the serving departments.
He urged the IT Department to set targets for itself for integration of these services with the auto-appeal system and RAS, besides onboarding them on platforms like e-UNNAT, Service Plus, and DigiLocker. He applauded them for performing yeoman’s job by bringing about an IT revolution for taking the administration to the doorsteps of people. He directed them to sensitize the officials on the ground to be the facilitators and friends of common people.
On the occasion, it was said that all the services launched today have been developed by the scientists of the local chapter of NIC and are integrated with RAS for seeking feedback from the applicants. It was further given out that the services include offering No Demand Certificate (NDC) to retiring government employees from the Estates Department and other important certificates namely Income, Resident of Backward Area (RBA), Migrant, and Economically Weaker Section (EWS) certificates in favor of the migrant population of the UT.
All these services are going to bring ease and respite to thousands of applicants throughout the length and breadth of the UT, as was ascertained during this meeting.
