Srinagar: A dedicated Public Grievance Cell has been established at the Criminal Investigation Department (CID) Headquarters in Srinagar, located near the Government Arts Emporium.
The cell is aimed at addressing grievances related to passport verification cases, service verifications, and other verification matters for the general public.
Citizens with such grievances can visit the cell every Tuesday from 12:00 p.m. onwards. To streamline the process, individuals are encouraged to register for appointments in advance via the following contact details: WhatsApp: 9906126468, Email: grievance-cidjk@jkpolice.gov.in, Helpline (Srinagar): 0194-2459935
In addition, a similar grievance cell is set to be established at the CID Headquarters on Canal Road, Jammu, after the offices transition from Srinagar to Jammu for the winter. The initiative aims to provide a more accessible and efficient platform for the public to resolve their verification-related concerns.