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Integrate online services with RAS, e-UNNAT, Single Window System: Div Com directs govt depts

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SRINAGAR: As the UT of Jammu & Kashmir is gradually switching to an e-office and online service mechanism, Divisional Commissioner Kashmir Pandurang K Pole today directed all government departments to integrate online services and schemes with Rapid Assessment System, (RAS), E-UNNAT and Single Window System portals.

In a meeting, here, Div Com asked officers of all the departments to pace up linking their services and schemes on the portals so the general public and beneficiaries will easily access their websites at a single point and could register for schemes to avail of benefits.

While highlighting the importance of online services, Div Com said that the online system saves precious time while processing office work beside it brings transparency, and accountability and eliminates harassment.

To facilitate the public who need clarification or have any query while accessing portals or about schemes, Div Com told officers to provide toll-free numbers & regular telephone numbers on the portals.

He said the portals shall provide website links to redirect users to the concerned departments.

To disseminate information to the public regarding schemes & services, Pole directed all the departments to install permanent hoardings at District and Tehsil premises to provide concise information about the schemes, eligibility, and benefits so a maximum number of people will be given awareness.

He also directed the Labour department to install hoardings at labor market in Srinagar and other districts besides creating common facilitate like drinking water and toilet facility at those places.

Meanwhile, Div Com sought a compliance report from DCs and HoDs of all the departments within ten days.

The meeting was attended by Deputy Commissioners, Director Tourism, Director Health Services Kashmir, Director Urban Local Bodies besides senior officers of Education, Rural sanitation, PDD, PHE, Youth Services & Sports, Colleges, Social Welfare, Information, and other departments.

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