Srinagar: Doctors Association Kashmir (DAK) on Sunday said patients at Kashmir hospitals are not treated with dignity and respect.
“Patients feel alienated by the non-committal attitude and professional distance they encounter at hospitals in Kashmir,” said DAK President Dr Nisar ul Hassan.
“Failure to take into account patients’ concerns and expectations, lack of warmth and friendliness on part of doctors leave patients dissatisfied,” he said.
“Patients recover their health simply through their contentment with the goodness of a physician,” he added.
“Kind words, compassion and empathy have equal hand in cure as much as medical competence does. But this need is often not met,” Dr Nisar said.
He said patients are not treated with courtesy and doctors do not spend time in talking, listening and more importantly hearing them.
Dr Nisar said there are reported observations of doctors avoiding discussion on emotional and social impact of patients’ problems which adversely affects their recovery.
“You might have healed their physical illness, but hurt their feelings by the interpersonal treatment they receive, Dr Nisar said adding that any treatment can be undone in just a few moments by the physician’s wrong attitude.”
“Uncleanliness, poor food and noisy environment are adding to the woes of patients. There is no privacy in wards which makes patients uncomfortable and communication difficult between patients and doctors,” said Dr Nisar.
