Jammu: Lieutenant Governor Manoj Sinha interacted with citizens, through video conferencing during “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at the Civil Secretariat and directed officials for effective, efficient, speedy action on citizens’ complaints and concerns, an official press release informed Saturday.
“It is my solemn pledge to ensure sensitive and caring government machinery at all levels to enhance the overall well-being of the common man,” the LG said.
He said the focus of the administration on timely delivery of services, transparent and accountable system to address complaints promptly will prepare today’s governance for tomorrow’s challenge.
“We are ensuring citizens are heard and the poorest of the poor enjoy the fruits of growth and get access to a life of dignity,” the LG added.
The LG also commended the exemplary participation of youth, women, farmers, PRIs and officials in ‘Viksit Bharat Sankalp Yatra’.
Responding to the complaint of Nazir Ahmad Dar from Wachi, Shopian, pertaining to the completion of the work on Borewell in his locality, the LG directed the concerned officials to take a comprehensive review of optimal performance of borewells across the UT to ensure that people do not face any inconvenience in this regard.
On the grievance of complainant Bashir Ahmed, a resident of Parnote B, Ramban, regarding the shortage of teaching staff in a primary school in his village, the LG directed the School Education Department to take concrete measures for the rationalization of teachers in schools and submit a report within 15 days.
Rubaya Akhter from Kokernag, Anantnag, expressed gratitude to the LG-led UT administration for speedy redressal of grievances for issuance of Other Backward Class certificate in her favour, the press release said.
On the issue pertaining to mobile connectivity in Behota, Doda, Deputy Commissioner Doda briefed the chair that the land has been identified for installation of mobile tower in the area. The LG directed all the district administrations to identify the uncovered areas and ensure better communication services to the citizens.
The LG further directed the Administrative Secretaries, Deputy Commissioners and senior officials to review and monitor development projects nearing completion and ensure sufficient stock of transformers in snowbound areas.
Rehana Batul, Secretary, Public Grievances conducted the proceedings of the ‘LG’s Mulaqaat’.
Atal Dulloo, Chief Secretary; R K Goyal, Additional Chief Secretary, Home Department; R R Swain, DGP; Administrative Secretaries; Divisional Commissioners, Deputy Commissioners, SSPs, HoDs and other senior officers were present during the interaction, in person and through virtual mode.
