• About us
  • Contact us
  • Our team
  • Terms of Service
Friday, August 8, 2025
Kashmir Images - Latest News Update
Epaper
  • TOP NEWS
  • CITY & TOWNS
  • LOCAL
  • BUSINESS
  • NATION
  • WORLD
  • SPORTS
  • OPINION
    • EDITORIAL
    • ON HERITAGE
    • CREATIVE BEATS
    • INTERALIA
    • WIDE ANGLE
    • OTHER VIEW
    • ART SPACE
  • Photo Gallery
  • CARTOON
  • EPAPER
No Result
View All Result
Kashmir Images - Latest News Update
No Result
View All Result
Home BUSINESS

National Consumer Helpline facilitates Rs 1 crore refund to students from coaching centres

Press Trust of india by Press Trust of india
September 22, 2024
in BUSINESS
A A
0
FacebookTwitterWhatsapp

New Delhi: The National Consumer Helpline (NCH) has facilitated a refund of Rs 1 crore in enrolment fees to students and aspirants of various competitive exams, including UPSC Civil Services and IIT entrance, the government said on Sunday.

The refunds were processed at a pre-litigation stage following intervention by the Consumer Affairs Ministry after students from across the country raised grievances against coaching centres offering classes for various competitive exams.

Related posts

PM Modi, senior ministers take oath as members of 18th Lok Sabha

India will never compromise on farmers’ interest, ready to pay heavy price: PM

August 8, 2025

No logic behind Trump’s 50 pc tariff; talks continue with US: MEA official

August 8, 2025

Consumer Affairs Secretary Nidhi Khare said, “This action reaffirms our commitment to ensure that coaching institutions adhere to fair practices and honour the rights of consumers.”

The NCH initiated a drive to resolve these grievances on a mission-mode after receiving numerous complaints regarding unfair practices by coaching centres, particularly their refusal to refund enrolment fees, an official statement said.

NCH received 16,276 grievances from students in 2023-2024, up from 5,351 in 2022-2023 and 4,815 in 2021-2022. In 2024 alone, 6,980 students have approached NCH for speedy redressal of their grievances at a pre-litigation stage.

Complaints included unfulfilled promises, inadequate teaching quality, and abrupt cancellations of courses.

The ministry cited success stories, including a Bengaluru student who received a refund of Rs 3.5 lakh and a Gujarat student who was granted a refund of Rs 8.36 lakh after NCH intervention.

Students can register their grievances by calling the toll-free number 1915 or through the portal www.consumerhelpline.gov.in.

The Consumer Protection regulator CCPA has taken action against misleading advertisements and unfair trade practices in the coaching sector, including penalizing several coaching centres.

The ministry has directed coaching centres to adopt a more student-centric approach and ensure transparency in course offerings and quality standards.

This initiative aligns with NITI Aayog’s recommendations for improving dispute resolution processes and strengthens the pre-litigation platform for prompt grievance redressal across sectors.

 

Previous Post

Railways to tighten noose around ticketless travellers, including cops, during festive rush

Next Post

Lok Sabha MP’s complaint against SEBI chief ‘falls short’ of persuading us to order probe: Lokpal

Press Trust of india

Press Trust of india

Next Post

Lok Sabha MP's complaint against SEBI chief 'falls short' of persuading us to order probe: Lokpal

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

ePaper

  • About us
  • Contact us
  • Our team
  • Terms of Service
E-Mailus: kashmirimages123@gmail.com

© 2024 Kashmir Images - Designed by GITS.

No Result
View All Result
  • TOP NEWS
  • CITY & TOWNS
  • LOCAL
  • BUSINESS
  • NATION
  • WORLD
  • SPORTS
  • OPINION
    • EDITORIAL
    • ON HERITAGE
    • CREATIVE BEATS
    • INTERALIA
    • WIDE ANGLE
    • OTHER VIEW
    • ART SPACE
  • Photo Gallery
  • CARTOON
  • EPAPER

© 2024 Kashmir Images - Designed by GITS.