Srinagar: “As a responsible institution, the J&K Police is committed to ensuring the safety of the public and at times, this requires taking strong measures against certain elements for the greater good of the public.” This was stated by Director General of Police J&K R.R. Swain while speaking to the media on the sidelines of a public grievance redressal programme in Kupwara today.
The DGP said that organizing the public grievance redressal programme in Kupwara is a strategic effort to move out of station headquarters to hold the grievance redressal programmes at the district level aimed to improve police services in far-flung areas too. He said that the strategic objectives of this programme are to resolve the issues and grievances of the public besides further enhancing the trust of the public in the force.
This will ensure that citizens receive timely and appropriate support from their local police, he added. He said that during the public grievance redressal programme, grievances related to police service or investigation, are addressed promptly. Besides, this initiative also enables us to reach the members of our Police pariwar including families of our police martyrs & deceased personnel and we try to resolve their genuine issues which are possible within the department, he added.
The DGP also appreciated the role of people & expressed gratitude for their unwavering support of the force.
The DGP J&K despite chilly winter conditions reached the border district Kupwara in North Kashmir yesterday and held a public grievance redressal programme (PGRP) today. Like the earlier programmes, this programme too witnessed overwhelming participation of citizens raising their grievances.
During the day-long programme, as many as 613 individuals attended the programme and placed their grievances. The DGP listened to them patiently and assured quality and prompt redressal. During the programme, the DGP forwarded some of the grievances to field formations directing to ensure priority redressal. The programme provides citizens with a platform to lodge their complaints, which are then directed to the concerned officers for redressal.
He said that SPOs are an integral part of the J&K Police force, working shoulder-to-shoulder with regular members of the force. The police headquarters have recognized the importance of these personnel and have taken steps to provide them with various welfare measures, such as welfare loans, financial assistance for medical treatment, and education of their wards, all funded by the Police Contributory Fund. Police headquarters has been addressing the issues and problems faced by the Jammu and Kashmir Police personnel including their concerns and grievances, as well as providing them with the necessary support and resources to carry out their duties effectively. However, there are certain areas that require more attention and focus for a longer period of time, he added.
The DGP further pointed towards strict action against drug dealers adding that it badly affects the younger generation. He assured that the Jammu and Kashmir Police with full strength is behind the business community & they should continue to contribute to the economic development of the country by creating more employment avenues. He warned that no sponsored element would be allowed to disturb peace and tranquillity in J&K.
The grievance redressal programme was attended among others by ADGP Law and Order Vijay Kumar, SSP Kupwara & CO IR 4th Bn. and other gazetted officers of different wings.
Before the Grievances redressal Programme the DGP J&K and ADGP Law & Order laid wreaths on the martyrs memorial to pay homage to the martyrs.
