Jammu: Lieutenant Governor Manoj Sinha on Sunday said the top priority of his administration is to ensure timely redressal of public complaints.
Interacting with people through the ‘LG’s Mulaqaat’ online platform, Sinha stressed on coordination and monitoring of schemes at the district level to fulfil the aspirations of every section of society.
“Timely redressal of citizens’ complaints is our top priority and LG’s Mulaqaat is an effective medium to achieve this objective,” Sinha said.
It is a new era of challenges and opportunities and every citizen must be empowered to contribute to nation-building, he added.
Sinha also heard citizens’ grievances and issued directions for their immediate redressal.
Hearing a complaint of one Anwar Hussain from Kathua about cleaning the village pond, Sinha impressed on the collective efforts of the residents in ensuring clean and pollution-free surroundings.
On the grievance of a complainant from Jammu regarding encroachment, Deputy Commissioner Jammu apprised the LG on the matter and said that the issue will be resolved soon after verifying the revenue records.
The LG directed SMC Commissioner to find an immediate solution for the grievance register by Samina Mufti regarding the inconvenience due to a pungent smell from a dumping yard.
He also directed the senior officials to attend at least one event of the ongoing Kisan Sampark Abhiyan, a training programme launched under the agriculture and allied sector’s holistic development plan.
Rehana Batul, Commissioner/Secretary, Public Grievances conducted the proceedings of the LG’s Mulaqaat.
Atal Dulloo, ACS, Agriculture Production Department; R K Goyal, ACS, Home Department; Administrative Secretaries; Divisional Commissioners, DCs, SSPs, Heads of the Departments, and other senior officers were present during the interaction, in person and through virtual mode.