Srinagar: Lieutenant Governor, Manoj Sinha listened to the people’s grievances and assessed the activities and functions of government offices at the grassroots, during the “LG’s Mulaqaat- Live Public Grievance Hearing”, today at the Civil Secretariat.
He observed that one of the basic elements of governance architecture is providing opportunity to the people to become a stakeholder in the development process.
“A large number of grievances being addressed promptly across J&K UT is a testimony to responsive and efficient administrative structures. Our sustained effort is to minimize interface of a common citizen with government and continue reform process for better service delivery”, the he said.
Noting that LG’s Mulaqaat has raised the public expectations in terms of both speed and quality disposal of grievances, the Lt Governor said, “I expect officers at all levels to promote a culture of excellence, and welfare of our citizens should be core function of the governance”.
In today’s LG’s Mulaqaat, a number of applicants expressed gratitude to the Lt Governor led administration for getting their grievances resolved timely and efficiently, an official spokesman said.
Interacting with the applicants regarding their grievances, the Lt Governor took appraisal of the issues from the concerned Deputy Commissioners and issued on-spot directions to resolve the public grievances in the shortest possible time.
Dr. Arun Kumar Mehta, Chief Secretary; R K Goyal, Additional Chief Secretary, Home Department; Vivek Bhardwaj, Additional Chief Secretary, Finance Department; Administrative Secretaries; Divisional Commissioners, Deputy Commissioners, Superintendents of Police, Heads of the Departments, and other senior officers were present during the interaction, in person and through virtual mode.
