Srinagar: Lieutenant Governor Manoj Sinha Monday interacted with 20 complainants from across the UT and addressed their grievances during “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at the Civil Secretariat, an official press release informed.
“First step towards good governance is listening to people and resolving their grievances expeditiously. There is a visible improvement in performance of departments and level of public satisfaction,” Sinha said.
“A proactive and citizen-friendly administrative system has made life easier for common man. Direct communication and speed and scale of governmental intervention to resolve daily issues faced by the masses, is providing a strong boost to public service delivery,” he observed.
In today’s LG Mulaqaat program, with the intervention of LG, various issues of the applicants got resolved on the spot, the press release said.
It said the LG passed explicit directions to all Deputy Commissioners and concerned officials to maintain promptness in grievance redressal mechanism by ensuring that requests and complaints from people are responded to within a reasonable timeframe.
Zahoor Ahmad Khan from Budgam expressed gratitude to the LG-led UT administration for taking appropriate action for quick redressal of his grievance.
One Shaikh Mudasir from Pulwama projected the issue of cleanliness of the freshwater stream – Laeth Khul – upon which the LG directed the concerned Deputy Commissioner to involve civil society and PRI members and mobilize the local people in keeping the water stream clean.
On the issue of illegal soil extraction in the Kishan Ganga River, the Deputy Commissioner Bandipora informed the chair that appropriate action has been taken in this regard.
Mohammad Ayaz Khan of Poonch drew the attention of authorities pertaining to delay in installation of hand pumps. The LG passed directions to the Deputy Commissioner Poonch and Jal Shakti department to expedite the work.
Redressing the grievance of Mustafa from Doda regarding dysfunctional irrigation canal Pranu Khul, the LG directed the Administrative Secretary Irrigation and Flood Control Department to complete the work on making the canal functional in the shortest possible time.
On the issue projected by Balwant Singh of Reasi regarding non availability of government transport facilities in his locality, the chair was informed that necessary measures have been taken to address the issue.
Rehana Batul, Commissioner/Secretary, Public Grievances moderated today’s program of LG’s Mulaqaat and informed the chair about the progress and status of grievances received.
Dr. Arun Kumar Mehta, Chief Secretary; R K Goyal, Additional Chief Secretary, Home Department; Vivek Bhardwaj, Additional Chief Secretary, Finance Department; Nitishwar Kumar, Principal Secretary to LG; Administrative Secretaries; Divisional Commissioners, Deputy Commissioners, Superintendents of Police, Heads of the departments, and other senior officers were present during the interaction, in person and through virtual mode.
LG reviews arrangements for Amarnath pilgrims at Bhagwati Nagar Yatri Niwas
Lieutenant Governor Manoj Sinha, who is chairman of the Shri Amarnath Shrine Board (SASB), visited Yatri Niwas at Bhagwati Nagar and reviewed arrangements for Amarnath Yatra pilgrims.
The LG directed the concerned officials to ensure health facilities, adequate number of doctors, nursing staff, sanitation staff, duty officers on the Yatra routes, an official press release informed.
Earlier, the LG was briefed by concerned officers regarding the facilities along the Yatra route, besides the arrangements in regard to water, power supply, sewage disposal, food and RFID counters at the Yatri Niwas.
The LG called for collective efforts of all stakeholders and inter-departmental synergy to ensure best in class arrangements and smooth conduct of Yatra.
Speaking to media persons on the sidelines of the visit, the LG said lakhs of families had to face financial hardship since Amarnath Yatra could not be held for the last two years due to Covid pandemic. “There is a lot of enthusiasm in the people of Jammu region and in Kashmir too this year and I see the local people are also ready to welcome the visiting pilgrims.”
“The security forces are alert and have made adequate arrangements for the smooth conduct of Yatra, besides it has been our endeavor to make the best arrangements this year,” the LG added.
As notified earlier, the Yatra will commence on the Baltal and Chandanwari routes simultaneously from June 30.
Ramesh Kumar, Divisional Commissioner Jammu; Mukesh Singh, ADGP Jammu; Avny Lavasa, Deputy Commissioner Jammu; Rahul Yadav, Commissioner JMC and senior officials from the civil administration and police accompanied the LG.
