Srinagar: JK police, on the directions of IGP Kashmir, Vijay Kumar, introduces public grievance module on the website of Zonal Police Headquarters Kashmir (https://kashmirpolice.jk.gov.in), a police press release issued here said. The press release further added that it would ensure any person or party having any grievance on any matter related to Police Station or any individual Police officer, official, especially with regard to misuse of official power or position and unwarranted harassment can file grievance online along with relevant details through the public grievances module on the said Kashmir Police Website.
The press release further added that the grievance, complaint shall be monitored by designated officer at ZPHQ Kashmir and appropriate action as envisaged under law shall be taken within 15 days from the date it is received.
Apart from filing of online grievances/complaints against the police personnel, suggestions/comments from community members to improve the police-public relationship shall be appreciated, the press release added.
Stating that it required a simple step-by-step procedure, the press release added that the users have to browse https://kashmirpolice.jk.gov.in 2), Click on Grievances and Fill the required details viz, Name, Email, Mobile Number, District which will b followed by typing message (grievance, complaint, suggestion, comments) Captcha check and Send.
Within a period of 15 days, a reply or action taken report shall be conveyed to the sender through mail, the press release added.
